Privacy Policy

Privacy Policy

Introduction

Welcome to https://collision-damage-assessment.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users accessing our website, applications, services, and products. Our commitment is to maintain transparency and adhere to stringent data protection standards as outlined in various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Important Note: This policy does not apply to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies governing data collection and use, which you should review if you choose to engage with them.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You sign up and use our applications and services as an authorized user.
  • You visit or navigate through any of our websites linked to this policy.
  • We communicate with you via email, calls, text messages (SMS), or other channels, including newsletters and promotional content.

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Bank account numbers or other financial records for direct deposits or payments.
  • Purchase Information: Items bought, purchase history, and order details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to provide personalized services.
  • Location Data: GPS coordinates or address information to understand your geographic location.
  • Feedback: Reviews, comments, and responses you share with us.
  • Social Media Information: Data from social media platforms when you interact with our content on these sites.
  • Product Information: Details about products you view, search for, or purchase.

We gather this data through multiple sources: user input forms, interactions with our applications and services, tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience on our platform and gain insights into user behavior. Cookies are small text files stored in your browser that serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, like allowing you to navigate through pages.
  • Preference: Remembering your preferences for a personalized experience.
  • Analytics: Providing analytics data to understand and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once the purpose has been fulfilled, we securely delete or anonymize the data in accordance with legal obligations.

Security Measures

To protect your personal data, we implement robust security measures:

  • Employing encryption for secure communication and data storage.
  • Engaging trusted third-party processors who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately at the details provided below.

Your Rights (Depending on Your Location)

The laws governing privacy vary across jurisdictions. Here are some rights you may possess, based on your location:

  • Access: Request access to and confirm the data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  • Restriction: Limit our use or disclosure of your data while we verify its accuracy.
  • Portability: Receive your data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Assert that we do not discriminate against individuals who exercise their privacy rights.

To exercise any of these rights or for data-related inquiries, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or relevant laws. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, requests, or complaints regarding privacy or data protection, please reach out to us:

We value your trust in our company and are committed to maintaining the highest standards of data protection.